Rittal-Contact-List-Area

Corporate Customer Service – Personal support for: product Information, order entry, expediting, returns, warranty, etc.

Support Type

Phone

Fax

Email

Note(s)

Customer Service

800-477-4000

800-477-4003

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Hours: 7:00am – 8:00pm EST

(Technical Support, Product Information, Quotes, Warranty, Service, Order Status, etc.)

A team member will reply to let you know who is working on your quote and status update

Order Entry

800-477-4000

800-477-4003

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Pricing and delivery date will be confirmed within 24 hours of receipt

You will receive an email when your order ships as well as if there are any changes to your order

Returns

800-477-4000

800-477-4003

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Please include original PO number, part number(s), quantity, reason for return, and your contact information with request

As a reminder, online support is also available.

Online Sales Support - 24/7/365 online support for: product information, price, availability, order status, etc.

Support Type

Website

Product Information (spec sheets, certification, drawings), Electronic Brochures/Literature, Videos

http://www.Rittal.us

*RiSource Center - Pricing, Availability, Order Status, Training, Rittal Communications

http://www.RiSourceCenter.com/

*JigSaw - Special Pricing Agreements (SPA), Point of Sale (POS)

http://www.RiSourceChannelTools.com

*A username/password is required to access these sites.  Please contact your Regional Channel Manager to request access.

 

Local Rittal Support  – Joint Sales Calls, Special Pricing, Lead Qualification

Support Type

Name

Phone

Office Base

Email

Territory

Regional Sales Director

Jim Barth

937-206-0795

Houston

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TX, LA, OK, AR, MS

Regional Channel Manager

Nicole Cook

832-732-2385

Houston

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TX, LA, OK, AR, MS

Industrial Sales Engineer

Brian Jung

281-740-5583

Houston

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South TX

Industrial Sales Engineer

James Terry

214-412-4647

DFW

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North TX and OK

Industrial Sales Engineer

Chris Adcox

225-335-6559

Baton Rouge

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LA and South MS

IT Sales Engineer

Paul Erlinger

512-365-4121

Austin

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TX, LA, OK, AR, MS

Solution Engineer

Mark Oermann

281-714-7804

Houston

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TX, LA, OK, AR, MS

Solution Engineer

Dave Dye

214-218-1208

DFW

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TX, LA, OK, AR, MS

 

Local Manufacturers Representative Support  – Joint Sales Calls, Special Pricing, Lead Qualification

Support Type

Company

Name

Phone

Email

Office Base

Territory

Outside Sales

SMR Gulf Coast

Philip Gomez

979-575-5116

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Houston

South TX

Outside Sales

SMR Gulf Coast

Rob Breuhl

713-598-8149

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Houston

LA, South MS

Outside Sales

SMR Gulf Coast

Kenny Troncoso

504-313-8789

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New Orleans

East LA, South MS

Outside Sales

SMR Gulf Coast

Richard Wach

713-252-6639

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Houston

Houston

Outside Sales

SMR Gulf Coast

David Jones

281-703-1844

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Houston

South TX

Outside Sales

SMR Gulf Coast

     

Beaumont

South East TX

Outside Sales

SMR Gulf Coast

Daniel Brignac

225-241-6185

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Baton Rouge

Central LA

Outside Sales

SMR Gulf Coast

Chris Janik

512-925-9183

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Austin

South Central TX

Outside Sales

SMR Gulf Coast

Tara Woodruff

713-899-4684

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Houston

South TX, East TX

Outside Sales

SMR Gulf Coast

Steve Willoughby

210-863-6011

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San Antonio

South Central TX

Principle

SMR Gulf Coast

David Russell

832-868-5625

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Houston

Houston

Principle

SMR Gulf Coast

Matt Kinchen

832-326-4538

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Houston

Houston

Inside Sales

SMR Gulf Coast

Sara Barker

281-774-3752

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Houston

Houston

Inside Sales

SMR Gulf Coast

Chris Ware

281-774-3736

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Houston

Houston

Inside Sales

SMR Gulf Coast

Collette Steward

281-774-3718

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Houston

Houston

Inside Sales

SMR Gulf Coast

Ryan Simmons

281-774-3758

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Houston

Houston

Inside Sales

SMR Gulf Coast

Jim Balow

281-774-3799

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Houston

Houston

Business Development

EMR Associates

Matt Knight

615-915-9281

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Nashville

AR, North MS

 

 

 

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